Back to Home

Returns & Exchanges

Last updated: February 2026

Return Policy

If your order arrives damaged or not as described, you will have 7 days upon receiving your order to initiate a return for a full refund. We stand behind the quality of our products and want to make sure you are completely satisfied with your purchase.

Eligibility

To be eligible for a return, the following conditions must be met:

  • 1The item must have arrived damaged, defective, or not as described in the product listing.
  • 2You must contact us within 7 days of receiving your order.
  • 3You must provide clear photos or video of the damage or discrepancy for verification.

Important Notes

  • Returns requested after the 7-day window will not be accepted.
  • Items that have been altered, misused, or show signs of wear beyond normal inspection are not eligible for return.
  • Refunds will be processed to the original payment method within 5–10 business days after the return is approved.
DetailInformation
Return Window7 Days from Delivery
Eligible ReasonsDamaged or Not as Described
Refund TypeFull Refund to Original Payment
Refund Processing5–10 Business Days

How to Initiate a Return

To start a return, please email our customer support team at [email protected] with the following information:

  • Your order number
  • Photos or video showing the issue
  • A brief description of the problem

Our team will review your request and respond within 24–48 hours.